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CISM
Critical Incident Stress Management
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All About Peer Support
Peer Support is the biggest asset in your organization.
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Statistics show that people are more likely to open up to their friends, family, coworkers, and peers if they are going through a stressful time. [Mental Health Commission of Canada]
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When businesses adopt policies and programs to address psychological safety and health, they see between 15% to 33% lower costs related to psychological health issues.
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Peers supporting each other at a boots-on-the-ground level is exactly what makes CISM so effective in the workplace.
Benefits of building a peer support team at work.
Building trusting relationships internally amongst coworkers improves quality of work and reduces:
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• Stress leave time
• Absenteeism
• Employee Turnover
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Early Intervention
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Builds trust amongst co-workers
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Increases recovery time
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Reduces absenteeism
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Reduces turnover
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Peer Support
CISM was built around peer support because of its capability for early intervention, which makes it effective when used as an internal peer support program.​
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Structured Debrief
Lessens the impact of a traumatic event by walking co-workers though guided questions and steps to help them mentally "digest" the event.
72 Hours
CISM guidelines show the importance of a debrief conversation within 72 hours after a critical incident. This is what makes peer support so effective at CISM support.
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Pulse Check : Stress

Long term stressors cause the fight-flight system to remain activated, leading to a variety of possible health effects and symptoms.
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PHYSICAL SYMPTOMS
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Fatigue
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Headaches
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Grinding teeth
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Muscle aches
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Trouble sleeping
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Changes in appetite
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Depression of immune system
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PSYCHO-SOCIAL SYMPTOMS
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Anxiety
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Irritability
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Hypersensitivity
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Depression
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Slowed thinking or racing thoughts
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BEHAVIORAL SYMPTOMS
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Withdrawal or isolation from others
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Poor job performance
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Poor hygiene
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Changes in close family relationships
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Absenteeism
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Procrastination
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Mood Swings
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